Dr Veronica Madan

Dr. Veronica Madan has an illustrious career with mix of corporate world, along with classroom experience. An MBA in HR and Marketing followed by Ph. D in Management, she has groomed and developed talent and made use of  personal experience to help prospects, become future ready for the Corporate World.

Areas of Expertise

    • Management
    • Communication
    • Business/ Sales Planning
    • Behavioral Study
    • Training
    • Customer Service


  • Communication Techniques by Vertex Learning

  • Managing Conflict by Skill Boosters, Barry Winbolt

  • Pursuing Life Coaching by Kain Ramsay (Advance to Expert Level)


  • Study of the Service Quality in Indian Banking Sector on Customer Satisfaction (Juni Khyat ISSN: 2278-4632 UGC Care Group I Listed Journal) Vol-10 Issue-7 No. 2 July 2020
  • Examination of Effectiveness of Complaints Management via Grievance Redressal Policy of Banks (Aut Aut Research Journal Volume XI, Issue V, May/2020 ISSN NO: 0005-0601)
  • A thematic examination of banking operations during pandemic in India. (JIMS8M: The journal of Indian Management & Strategy October 2020).