Dr Veronica Madan

Dr. Veronica Madan has an illustrious career with mix of corporate world, along with classroom experience. An MBA in HR and Marketing followed by Ph. D in Management, she has groomed and developed talent and made use of personal experience to help prospects, become future ready for the Corporate World.

Areas of Expertise

- Management
- Communication
- Business/ Sales Planning
- Behavioral Study
- Training
- Customer Service

Certifications

Communication Techniques by Vertex Learning
Managing Conflict by Skill Boosters, Barry Winbolt
Pursuing Life Coaching by Kain Ramsay (Advance to Expert Level)

Publications

Study of the Service Quality in Indian Banking Sector on Customer Satisfaction (Juni Khyat ISSN: 2278-4632 UGC Care Group I Listed Journal) Vol-10 Issue-7 No. 2 July 2020
Examination of Effectiveness of Complaints Management via Grievance Redressal Policy of Banks (Aut Aut Research Journal Volume XI, Issue V, May/2020 ISSN NO: 0005-0601)
A thematic examination of banking operations during pandemic in India. (JIMS8M: The journal of Indian Management & Strategy October 2020).

Dr Veronica Madan

Publications

Our Services

Know More

Quick Links